1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Identity Data: Name, gender, and date of birth.
• Contact Data: Billing address, shipping address, email address, and phone number.
• Financial Data: Payment details (processed securely via our payment gateways).
• Transaction Data: Details about products you have purchased from us.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you regarding your orders.
• Screen our orders for potential risk or fraud.
• Provide you with information or advertising relating to our products or services (when in line with the preferences you have shared with us).
• Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• Logistics Partners: We share your name, address, and phone number with courier services (such as TCS, Leopards, or BlueEx) to deliver your mobile and computer accessories.
• Payment Processors: To process payments securely.
• Compliance with Law: We may also share your Personal Information to comply with applicable laws and regulations in Pakistan.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Security of Your Data

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. While no method of transmission over the Internet or electronic storage is 100% secure, we implement all generally accepted industry standards.

6. Cookies

We use cookies to provide you with a personalized experience. These include:

• Functional Cookies: To remember your cart items and login details.
• Analytical Cookies: To understand how visitors use our website.
• You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the Site.

7. Marketing Communications

By providing your phone number or email, you agree to receive promotional messages or newsletters from Marten.pk. You can opt-out of these communications at any time by clicking the "Unsubscribe" link or contacting our support team.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@marten.pk or by mail using the details provided below:

Marten.pk
Shop # 49, Basement 2 , Hassan Centre , Hall Road , Lahore , Pakistan.
03086655553